← Customer stories
BuilderSilvassa
Seven9 Devcon
Seven9 Devcon runs leads, bookings, and payments end to end on Makanify, with a customer app for its buyers
A Silvassa-based builder manages its full sales cycle in Makanify, from the first enquiry through booking and payments, while its buyers track payments and project updates on the Makanify customer mobile app.
End to end
Leads to payments
in one workspace
5 / 5
Team rating
in their video review
In app
Buyer payment tracking
on the customer mobile app
On time
Support response
per the Seven9 team
Video testimonial
Hear it from the Seven9 Devcon team
What the team highlights in the video:
- The team rates Makanify 5 out of 5.
- Setup was straightforward: customer records and leads are created in Makanify without friction.
- New leads are picked up and worked directly in Makanify as they arrive.
- Payments and the full payment history are maintained in one place, which the team credits with far less confusion in day-to-day work.
- Makanify's support team answers queries and resolves issues on time.
Rollout
What was set up in Makanify
- Incoming leads are captured in Makanify and worked by the sales team from first enquiry through to booking.
- Customer records are created in Makanify from the lead stage, so the same buyer record carries through booking and payments.
- Payments are recorded against each booking, with the full payment history maintained in Makanify.
- Seven9's buyers use the Makanify customer mobile app to track their payments, follow project updates, and see Seven9's other projects.
In production
How it runs day to day
- Leads, bookings, and payments are handled in one place, and the team describes the result as far less confusion in their work.
- Payment records and payment history stay up to date in Makanify rather than being maintained separately.
- Buyers can check their own payment status and the progress of their project on the customer app.
- When questions come up, the Makanify support team handles them; the Seven9 team says queries are answered and solutions come on time.
“From payments to payment history, we maintain everything properly here. It's giving us a real benefit: far less confusion in our work.”
S
Seven9 Devcon team
Builder, Silvassa
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